Privacy Policy

This privacy policy explains what, how and why MushroomLabs, LLC (the "Company" or "We") collect and process personal data during your usage of website (the "Service" or "Website"), as well as the provided messaging (Matrix, XMPP, SIP, or "Messaging Services) and social networking (Mastodon/Diaspora* or "Social Networking Services") services (collectively, the "Services"). By visiting the Website and creating an account, you consent to the terms outlined in this privacy policy

What we collect

Service's user data collection is limited to the following:

Account creation: It is not necessary to provide personal information in order to create an account, but you may provide an external email address for notification or password recovery purposes.

Content you submit: We collect the content you submit to the Services. This includes your posts and comments to the social network services we provide as well as the communication through our messaging services.

Payment Information: The Company relies on third parties to process credit card, SEPA bank transfer, and Bitcoin transactions so the Company necessarily must share payment information with third parties. Anonymous Bitcoin payments are accepted however.

We do NOT have any advertising on our site, and we do NOT do any analysis on any of the data we do possess. Any data that we do have will NEVER be shared with any other third-party.

Data Storage

All servers used in connection with the provisioning of the Service are located in Germany and operated by the Company. Data is ALWAYS stored in encrypted format on our servers. Offline backups are produced periodically, but also stored in another datacenter located in Germany.

Right to Access

Through the Service, you can directly access, edit, delete or export personal data processed by the Company in your use of the Service.

If your account has been suspended for a breach of our terms and conditions, and you would like to exercise the rights related to your personal data, you can make a request to our support.

Data Retention

When an user account is closed, data is immediately deleted from our servers. Active accounts will have data retained indefinitely. Deleted data may be retained in our backups for up to 30 days.

Data Disclosure

We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.

If a request is made for encrypted message content that We do not possess the ability to decrypt, the fully encrypted message content may be turned over.

Modifications to Privacy Policy

The Company reserves the right to periodically review and change this policy from time to time and we will notify users through the Service of such changes. Continued use of the Service will be deemed as acceptance of such changes.